Airlines keep
billions
that belong
to you.
Claim your airline refund here
Was your flight
delayed or cancelled?
Template pack ready.
Do I need my flight number?
How late does my flight need to be?
Which routes are covered?
What documents do I need?
What does MeClaims charge?
Sign once. We handle the rest.
Most passengers give up when airlines ignore them. MeClaims checks the route, disruption, carrier and flight record, prepares the claim and moves valid cases through airline submission and escalation.
Submission rule
Airlines normally require booking reference, passenger names, flight number, travel date, route, disruption details and evidence of arrival delay or cancellation notice.
Evidence rule
Useful evidence includes boarding passes, booking confirmation, airline emails, screenshots, baggage tags, receipts and any reason given by the airline.
Escalation rule
If the airline rejects or does not answer, the next route depends on the carrier and country: ADR where available, CAA/PACT for relevant UK cases, or court action where appropriate.
Flight data source
For live disrupted-flight discovery, use a commercial flight status provider. The backend is wired for AeroDataBox first because it offers flight number lookup, airport FIDS, live updates and historical data. FlightAware AeroAPI and Cirium Flight Status are stronger enterprise alternatives. A live ticker cannot be complete from public regulator data alone.
Every Europe route. Every Africa link.
The route engine checks UK261 and EU261 scope by origin, destination and operating carrier. That covers European routes, Europe to Africa routes, Africa to Europe routes and UK linked routes without hard-coding every airport pair.
Europe departures
Flights departing the UK, EU, EEA or Switzerland are normally in scope regardless of airline nationality, subject to the other compensation rules.
Africa to Europe
Inbound Africa to UK/EU routes are normally in scope when operated by a UK or EU/EEA/Swiss carrier. Non-European carriers are usually outside UK261/EU261 for inbound legs.
Europe to Africa
Europe to Africa departures are normally in scope. Compensation level depends on route distance and final arrival delay or cancellation timing.
Covered European territories
Africa route universe
SEO route index
Flight delay compensation checks for London Heathrow to Lagos, London Heathrow to Accra, London Heathrow to Nairobi, London Heathrow to Johannesburg, Manchester to Dubai connections, Amsterdam to Lagos, Paris Charles de Gaulle to Accra, Brussels to Kinshasa, Frankfurt to Cairo, Lisbon to Luanda, Madrid to Casablanca, Rome to Addis Ababa, Dublin to Cape Town, Zurich to Nairobi, Vienna to Cairo and every other UK, EU, EEA, Swiss and Africa route pairing covered by UK261 or EU261 scope.
Privacy policy
This policy explains how MeClaims handles personal data when you use this website, check a flight or ask us to prepare a claim.
Who we are
MeClaims operates the website at meclaims.co.uk. You can contact us at [email protected].
Data we collect
We may collect your name, email address, flight number, travel date, route, operating airline, passenger count, booking details, disruption details, airline correspondence and notes you submit.
Why we use it
We use this information to assess eligibility, prepare claim materials, contact you, submit or progress a claim where instructed, prevent misuse and improve the service.
Lawful basis
We process claim information to take steps at your request, perform agreed services, comply with legal obligations and pursue legitimate interests in operating and securing the service.
Sharing
Where needed, we may share relevant claim information with airlines, email providers, hosting providers, professional advisers, dispute resolution bodies, courts or regulators.
Retention
We keep enquiry and claim records only for as long as needed for the claim, legal limitation periods, accounting, dispute handling and service security.
Your rights
You can ask to access, correct, delete, restrict or object to processing of your personal data. You can also complain to the UK Information Commissioner's Office.
Security
We use Cloudflare hosting and restrict operational access. No web form can be guaranteed risk-free, so avoid submitting unnecessary sensitive information.
Updates
This policy was last updated on 8 June 2026.